Customer Testimonials
I cannot speak highly enough of Terrance. He is not only a knowledgeable expert in his field, but he has a heart of gold and is patient and caring. He went above and beyond to help my family through a difficult situation involving a home warranty issue. I very much recommend his services to anyone needing assistance with any of their heating and cooling needs.
What a wonderful company. I live in a second floor condo and the AC unit is tucked away in a little room off the patio. Some companies straight up refused to service my condo because the unit is too difficult to get into and removing the AC would be very difficult. Arbor Breeze not only said they'd do it, but Terrance, the tech they sent out, is a total trooper (and his assistant Matt): the install was slated for five or six hours but because the unit here is such an absolute pain, it actually took them way longer...during a very hot day...stuck out on a heat-trapping patio.
Long story short, the energy-efficient AC unit they put in works great and Terrance did a great job with the install. Totally recommended.
Positive: Professionalism
Service: A/C system repair
Arbor Breeze was absolutely AMAZING! Our AC went our and they were able to schedule us for a total new unit installation within a week. Terrance was great and walked us through everything once he completed the work. We also had our furnace replaced (both AC & furnace were 20 years old) and everything went flawlessly.
Kaitlyn was also extremely helpful. She was very responsive to all our questions and we always got quick responses. She took care of registering our units and our rebate paperwork for DTE.
I would highly recommend using Arbor Breeze!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: Install AC, Heating system installation
High quality, professional service. Terrance is knowledgeable, professional and extremely competent. We wouldn’t go anywhere else for our HVAC service!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: Install AC, Thermostat repair, HVAC system maintenance, Repair HVAC
Terrence was prompt. He focused on and addressed my concerns. Steven, the office manager did the same..Will be going back to Arbor Breeze for my future heating and cooling needs.
